Add a payment method and read your billing summary on Voroa

Voroa charges one consolidated monthly amount per workspace through a single automatic-payment mandate, set up either on UPI AutoPay or on a debit or credit card. This guide covers how to add or change your payment method, and how to read the billing summary that shows exactly what you will be charged.

Your billing summary

Open the Billing section of your dashboard and go to the Plan view. The billing summary lists, in one place:

• every paid line in your workspace with its monthly price,
• the taxable subtotal,
• the GST split — CGST and SGST when your place of supply is within the state, or IGST otherwise,
• the total per month, and
• the date of your next automatic debit.

These numbers are computed from the same source that actually charges you, so what you see is what you pay — there is no hidden difference between the summary and the debit.

Add a payment method

You can set up your payment method on its own, without buying anything first.

1. In the Billing section, find Add a payment method.
2. Read and accept the terms shown next to the button.
3. Choose the method you want — UPI AutoPay or a debit or credit card.
4. Choose Add payment method. A secure payment window opens on the method you picked.
5. Approve the mandate: in your UPI app for UPI AutoPay, or with your bank’s card verification for a card.

Your bank sets a ceiling on how much an automatic mandate may debit at one time. That ceiling is lower on UPI AutoPay than on a card, so if your monthly total is above the UPI limit, Voroa will ask you to use a card instead and will say so at the time.

The small verification charge

To confirm your payment method works, a small amount of ₹5 is charged and then returned to you. It is only a verification — you are not being billed for anything. The refund is automatic; you do not need to request it.

Setting up a payment method this way does not start any paid plan on its own. It simply prepares your workspace so that when you do subscribe to a paid service, the monthly renewal can be collected automatically.

One mandate for the whole workspace

You only set up a payment method once per workspace. A single mandate covers every paid service in that workspace, and all of them are billed together on one date each month.

A workspace keeps exactly one active mandate, so setting up a new payment method replaces the one before it rather than adding to it. If your workspace is on UPI AutoPay and you set up a card, the card becomes the method every future bill is charged to and the UPI mandate stops being used. That is worth knowing before you start, because the change is not a preference you can switch back and forth between saved methods: moving back to UPI means setting UPI up again, with its own verification charge.

Change your payment method

Open Billing and then Payment method. The page names the method your workspace is currently set up on — for a card, the network and its last four digits, so you can tell which card it is — and you can move to another method at any time, from UPI AutoPay to a card or the other way round.

Choose Update payment method, pick the method you want, accept the terms and confirm. It takes the same ₹5 verification charge as the first setup, and that ₹5 is returned to you.

From then on Voroa collects on the new method and stops using the old one. If your earlier mandate still appears as active in your UPI app or on your card, you can cancel it there — Voroa will not collect on it.

If a renewal cannot be collected

If your billing summary shows that a payment method needs attention, it means you have a paid plan but no working way to charge it. Add or re-add a payment method from the same place to keep your services running. Until you do, the automatic monthly renewal cannot go through.

Related

• Usage and billing on Voroa
• GST invoices for cloud hosting